Last modified: 20th February 2014
This Policy makes clear:
There are various types of information we collect to ensure we're offering you the best service and that we can make changes to improve our service.
We use third-party analytics packages to understand how you use our web site (including Google Analytics, iPerceptions). These use first-party cookies. The data collected are not personally-identifiable information, and the specific data is only retained for as long as necessary to provide an analytics service.
We use third-party services to send email, which may collect information about your interactions with those emails.
Our server logs store basic request information when your computer requests a page from our site, such as IP address, and the user agent you are using.
Cookies may be used to track your use of our web site and understand visitor behaviour. Such cookies are not used to track your use of other web sites, or provided to advertising agencies or third parties.
Cookies may also be used to store any settings you choose for how to view the web site.
If you get in touch with us, then we use your personal details (email address and name typically) to get back in touch with you. If you choose to, you can be subscribed to our infrequent newsletter to keep up to date with our services.
We may also request you to register for an account to use our services. This may extend to telephone numbers, addresses, and details of how you use our service.
Your data is stored securely, encrypted where it is particularly sensitive, and access controls are in place to ensure that personal data is only available to operators we have given direct access to.